Why register?
There are many functions and advantages when you register online at thesextoys.net. Once you have registered you will be able to access our entire site and take advantage of additional features. Some of the benefits of registering are:
  • Ability to place Online Orders
  • Ability to keep a Personal Order Pad (Wish list) to use when you choose to
  • Note: Adding items on Order Pad does not secure those items. You need to proceed to checkout at your earliest convenience to secure your products as we operate on a First Come - First Served basis. Should you wish for items to be placed on hold whilst you are arranging funds please do not hesitate to contact us.
  • Special specials and bargains that only registered users will receive offer for from time to time.
  • Discount codes and coupons when they are available
  • Newsletters - although you can unsubscribe from our newsletters whilst still being a registered user
  • Ability to track your order history
  • Ability to track your order until delivery
  • Ability to use our Secure Online Payment

What happens after I submit my registration form?
Once you submit your registration form you will receive an automated notice to your registered email address and can then start using all the functions of our website.

What happens to My Personal Information?
Your personal details will remain secure at thesextoys.net. We do not share or sell any of our customer's details to third parties.

How Can I Pay?
We accept Credit Card Payment through E-Way a secure third party transaction gateway, Direct Debit or Wire to our Bank Account, Bank Check, EFT, Money Order, Paypal - we even will take payment in Bitcoin. Please indicate your preferred payment method during checkout.

What Happens to My Financial Information?
All transactions are encrypted and processed electronically and automatically via a secure server. We never see your credit card details as they are processed by an approved secure third party provider, There is no data retained at all by thesextoys.net and there is no evidence of any transactions having taken place. No human eyes can view any of the information exchanged between you and the server. Billing is done discretely and your credit card statement will read a transaction from RMV Management Pty Ltd no reference to thesextoys.net is made unless a chargeback is claimed.

Is GST Included?
Yes. All prices quoted on this website do include Goods and Services Tax.

How Much Do You Charge For Shipping?
We have a flat rate of $10 Australia wide but orders over $200 are FREE. That is if you purchase one item or one hundred so buy more and save. We have very reasonable International Shipping Charges through DHL often cheaper than domestic deliveries. We ship international Wednesday of each week.

How Much Do I Have To Buy?
There is no minimum or maximum amount you have to buy.

Are The Items You Have For Sale In Stock?
All items as displayed on our site are 'in-stock now'. However from time to time there may be an error in our inventory and an item displayed as 'in-stock now' is actually out of stock. In the unlikely event that this does happen we will contact you immediately and allow you to choose to be refunded for the transaction, wait until the stock again becomes available or substitute the product purchases with another product.

I am from overseas and wish to purchase product from your website. What are the delivery costs?
We welcome international clients and have available to you an automated system whereby international delivery charges may be calculated automatically prior to you paying for your order. Many times our international rates are cheaper than our domestic rates. However please note that we ship DHL economy that mean you save money but delivery times can vary from 7 days up to 21 days to Europe.